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The Awkward Adverb

Issue 21
April 2009

Got People?

As confusing tax forms flutter about The Awkward Adverb's office, our eyes glaze over and our minds wander over to H&R Block's cloying slogan, "You got people."



I got people? Who talks that way? Tom Hanks' and Meg Ryan's computers told them "You've got mail," not "You got mail." We suppose the tagline is meant to sound casual, but it comes off as odd and forced, like a dorky dad mangling his teenage daughter's slang. It also raises unanswerable questions such as, Where did I get all these people? And when will they stop sleeping on my couch? Most importantly, it makes consumers wonder why they should trust their taxes to a company that, in its defining statement, shows a disregard for professionalism and accepted standards.

Although H&R Block hasn't entirely abandoned the tagline, which was introduced in 2007, it seems to have become embarrassed by it. Surf through the company's website, and the sentence is hard to find. When announcers do slip the phrase into broadcast commercials, they say, as any native English speaker naturally would, "You've got people."

About this E-mail
The Awkward Adverb, an e-mail newsletter sent out once a month, highlights English-language flaws that have appeared on a sign, in print, on the Web, or anywhere in the public sphere. It may address grammatical errors, careless usage, bothersome buzzwords, punctuation problems, misspellings, or confusing writing in general.

Subscribers are encouraged to submit their findings for future editions of The Awkward Adverb by responding to this e-mail. Archived past issues of the newsletter are located here.

Action Copy, the publisher of The Awkward Adverb, is the business name for New Orleans-based freelance writer Henry Alpert, who works with businesses, ad agencies, and graphic design firms on a wide array of writing projects. For more information about Action Copy's services, visit action-copy.com.


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